A speaker’s credibility can take years to build, and a
moment to destroy.
At the start of training, United States Marine recruits
are
told: “Be completely honest in everything that you do. A marine never lies,
cheats, or compromises.” Retired United States Marine General John Kelly, White
House Chief of Staff, involved himself in a dustup on what should have been a
minor issue. Apparently, possibly due to poor staff work (which should be
General Kelly’s area?), President Donald Trump delayed almost two weeks to acknowledge
the deaths of four United States service personnel in Niger. Instead of fixing
the issue quietly, the President accused some of his predecessors
of neglecting the same duty.
Unnecessary,
but, oh well. Democratic Congresswoman Frederica Wilson then
accused
President Trump of making a tasteless phone call to one of the Gold Star
families. She probably should not have made that public, but, oh well.
Yesterday, however,
General Kelly gave a brief
speech from the White House in which, after discussing how the military informs
and comforts grieving families, he lashed out at Congresswoman Wilson on an unrelated
matter. He felt that Ms. Wilson was tasteless during the dedication of the FBI
Field Office in Miami, Florida, which was named after FBI Special Agents Jerry Dove and
Benjamin Grogan, who died fighting bank robbers in Miami in 1986.
Unfortunately, General Kelly made several incorrect accusations against Congresswoman
Wilson. He said that “In October of 2015, while still on
active duty, I went to the dedication of the FBI field office in Miami." He
continued that family members and survivors of the gunfight were there. So far, totally off the point, which was supposedly Mr. Trump's handling of the Niger incident, but
otherwise OK.
Unfortunately, Kelly didn’t stop there; his voice quivering
with indignation, he called Congresswoman Wilson names and made
blatantly
false accusations against her:
“And the congresswoman
stood up and in the long tradition of empty barrels making the most noise stood
up there and all of that and talked about how she was instrumental in getting
the funding for that building. And how she took care of her constituents
because she got the money. And she just called up President Obama and on that
phone call he gave the money, the 20 million dollars to build the building. And she sat
down. And we were stunned. Stunned that she'd done it. Even for someone that
was that empty a barrel, we were stunned.”
General Kelly then described her speech as “Selfish behavior of
a member of Congress.”
However, the
Orlando Sentinel found a
video of Ms. Wilson’s speech, and it objectively, irrefutably disproves those accusations. First, Wilson did not claim credit for funding the building and
did not claim that she called President Obama. She called Speaker of the House John Boehner and told him that
the FBI and the country needed to have the building named quickly and she gave Mr. Boehner credit for getting the bill
passed. She mentioned that she undertook her efforts at the FBI’s request. She spread credit to several other members of Congress, including
Republican Senator Marco Rubio, who was also in the room. She also recognized FBI Director James Comey,
FBI agents, agents' families, General Services Administration officials, the head of the
FBI Miami field office, and the mayor. The audience did not appear “stunned;” they laughed, applauded,
and cheered throughout her speech.
Second, although Ms. Wilson did briefly brag about getting
the name adopted, it remains that, contrary to General Kelly’s accusation, she said
nothing about the funding. She did not claim to have called President Obama. Ms. Wilson explained that a copy of the bill and the
President’s signing pen would be given to FBI. She said that this “speaks to
the respect that our Congress has for the Federal Bureau of Investigation. The men
and women who put their lives on the line every single day.” She greatly
praised the agents, especially Special Agents Dove and Grogan. She asked all law enforcement
and first responders to stand for applause. “We are proud of you.”
So, in sum, she did not claim credit for funding the
building, did not claim to have called President Obama, and did not leave the
audience stunned.
Yet, the very conservative
Augusta (Ga.) Chronicle published an
editorial cartoon this morning calling for “
John
Kelly for Prez 2017.” Now that Kelly has been proven to speak falsely with the
correct level of righteous indignation, does that make him qualified to be a Republican
President? Really? Conservative columnist
Erick
Erickson complained that General Kelly “became the subject of attacks from
the left,” but cleverly neglected to mention his false accusations against Ms. Wilson.
White House spokesperson
Sarah
Huckabee Sanders said that it was wrong to question General Kelly: “If you
want to get into a debate with a four-star Marine general, I think that’s something
highly inappropriate.” President Trump tweeted, "I hope the Fake News Media keeps talking about Wacky Congresswoman Wilson in that she, as a representative, is killing the Democrat Party."
Lessons about Public Speaking?
First, although his loyal supporters continue either to defend General Kelly,
or at least to ignore his mistakes, his false accusations have been
well-publicized and his credibility will never, ever recover. Even if he says something true, his word will now mean less.
Second,
ad hominem attacks
are no substitute for argument. The underlying issue was whether Mister Trump
was doing his job correctly, and calling Ms. Wilson an “empty barrel” – twice –
did not defend President Trump. An
ad hominem attack's purpose is to divert attention. Even if General Kelly’s attacks had been true, they were
off the point.
Third, people hear what they want to hear. Conservative
posters on social media have redoubled their personal attacks against
Congresswoman Wilson. Doing so defends neither President Trump's oversights nor General Kelly’s mistakes.
Fourth, General Kelly may have relied on his personal memory
and did not investigate Congresswoman Wilson’s speech before he spoke. We all
remember things wrongly. Speakers, as I have said many times,
need
research.
Finally, people need to admit it when they make a mistake
about something important, and they need the admission to be prompt and cheerful.
We all make mistakes. This entire dustup arose because President Trump did not
admit that he made a mistake when he delaying commenting about the tragic Niger incident, and General Kelly and the White House staff are making a mistake by not
admitting that he was wrong about Congresswoman Wilson. A few moments of
honesty would make the entire controversy go away.
P.S.: Special Agents Dove and Grogan died fighting bank robbers, not drug dealers as Kelly said, and it was Special Agent Dove, not Duke. Again, research is good. You're speaking for the White House. Get it right.
Quotations from Kelly's and Wilson's speeches are my own transcriptions directly from the videos, and there could be trivial differences from the published versions.
Photo: Department of Homeland Security